
VIDEO CONSULT TROUBLESHOOTING
Downloading the Zoom Client
Visit https://zoom.us/support/download and follow the instructions on the screen to download the client app for your device (Windows/Mac/iOS/Android).
Joining meeting on a PC / Mac
- Open the Zoom desktop client.
- Click Join a Meeting.
- Enter the meeting ID number and your name and click Join.
- Once connected, call in to the number provided (unless using mobile app, in which case you can use built-in audio).
Joining meeting on an Adroid
- Open the Zoom mobile app.
- Tap Join a Meeting.
- Enter your meeting ID and your name, and tap Join Meeting.
Joining meeting on iOS
- Open the Zoom mobile app.
- Tap Join a Meeting.
- Enter your meeting ID and your name and select Join.
Joining meeting via a Web Browser
- Open any browser (Chrome, Safari, IE, Edge, Firefox).
- Go to join.zoom.us.
- Enter your meeting ID provided in your confirmation email
- Click Join. (You will be asked to open the Zoom client to join the meeting).